What is causing an error showed in the Google Play Console pre-launch report?

user_14031171 0
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I launched my app in the alpha channel, and my Google Play Console pre-launch report details page shows an error occurred on Android 12 (SDK 31). The stack trace that show me is:

ANR in com.google.android.apps.safetyhub;PID: 11778;Broadcast of Intent { act=com.google.android.gms.phenotype.UPDATE flg=0x30 pkg=com.google.android.apps.safetyhub cmp=com.google.android.apps.safetyhub/com.google.apps.tiktok.experiments.phenotype.ConfigurationUpdatedReceiver_Receiver (has extras) };

I don't see the name of my package anywhere.

Can you help me to understand what is causing the error?

google-play-console android java
1 Answers

If you are not using those packages of the ANR it is warning you about, it is likely a bug in the Google Play Console testing. This is especially the case if it only happens on one device. It tests on numerous different emulated devices, so if it's just happening on one, it's probably just a one-off glitch that's unrelated. Good news is you don't need to pass the pre-launch report in order to release, so you can ignore it!

In any case, you should double check the full logcat. Click 'show more' then click the -> to the right of the device, then click download full log cat. If it doesn't seem like your app initiated any calls, it's probably just a background crash that is unrelated to your app and you can disregard it.

user_107302430
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