Whatsapp Cloud API - An unknown error occurred

user_7993510 0
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I recently started using the new Whatsapp Cloud API. Unfortunately already the sample request in the first steps guide gives an error message. The request to the messages endpoint gives the following response:

{
  "error": {
    "message": "An unknown error occurred",
    "type": "OAuthException",
    "code": 1,
    "error_subcode": 2593006,
    "is_transient": false,
    "error_user_title": "Account Not Exist",
    "error_user_msg": "Account does not exist in Facebook Hosted API, please use /register API to create an account first.",
    "fbtrace_id": "AX1Thf9OPBhmj7NlDV6-5IA
"
  }
}

I am still using the Test WhatsApp Business Account with a Test Number. When calling the register endpoint I get You can’t complete the setup process because your business doesn’t meet WhatsApp’s policy requirements. If you think this is incorrect, reach out to Meta Business Suite support for help.

Does anyone have an idea, what the problem is?

Thank you in advance,

Sören

whatsapp facebook-graph-api
1 Answers

Even may not be mentioned but Whatapp Business Platform requires a verified FaceBook business account. and also a working payment method Are you sure if you have verified your Facebook (Meta) Business Account?

user_126981360
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