I recently released an app on the apple App Store however I have an issue with the app icon not displaying correctly. It displays fine on the App Store when viewed from a MacBook however when viewed from an iPhone the icon is fully black like so:
The same app listing on the App Store viewed from a MacBook:
Does anyone have any idea why this might be the case? The icon displays correctly in Xcode and on apple connect yet when viewed from an iPhone on the App Store it turns all black.
Try resubmitting your app. I think it's a current bug with App Store Connect.
When you go into App Store Connect, ensure the icon is displaying properly under the build (on the main version screen). And when you submit the app the for review, also ensure it's displaying properly.
I had the same black icon issue, and after uploading the app a few times, I finally got it to display with the proper icon on the main version screen. And when I submitted for review, it also displayed the proper icon (not the blacked out icon). It took a few attempts.
I managed to fix the issue. The problem was that I was using the flutter package flutter_launcher_icons to generate the app icon and for some reason it did not generate all the right sizes causing the app icon to show up on some devices but not on others. Apple still approved the app which made me think that it was an issue on their side rather than mine. I fixed the issue by using this app icon generator instead which generated all the right sizes and now the app icon shows up correctly on every device.
