I am a newbie in R, so this is probably a simple question. I am working with a large data frame to find the average review score(1-5) of items if a service is being used. A lot of items have "NoReview" in the review column. Is there a way I can exclude the items that say "NoReview"? I tried using na.rm = TRUE but I am pretty sure it is only for data that says NA.
Attached link is the code I tried and the error I received.
