Why does the twilio sendgrid login help page force users to login?

Viewed 331

I have a Twilio sendgrid account and I am not receiving 2FA messages - I don't know the reason why.

According to: https://support.sendgrid.com/hc/en-us I am instructed to click "Trouble Logging in?" and choose from one of four reasons I cannot login.

All four of those reasons lead immediately to a login screen

So, in summary, if you have issues logging in, you need to login first to get help.

This is so laughably bad that I assume somehow I am at fault. This is my error somehow - it is inconceivable that the sendgrid help/support page actually works like this.

What is my error ? Thanks.

0 Answers
Related