Bot Framework LUIS ignore specific words

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I'm using Bot Framework Composer v2.1.2 and I created an intent "Cancel" with following trigger phrases:

  • cancel
  • quit
  • abort
  • exit
  • never mind
  • forget about it
  • back

However during conversations when user is answering multiple choice questions (yes/no) LUIS also treats these answers as Cancel intents.

Is there a way to tell LUIS to ignore specific phrases?

I am aware that I could block interruptions for those multiple choice questions but that would impact user experience.

luis.ai bot-framework-composer azure-language-understanding microsoft-cognitive botframework
1 Answers

Have you tried increasing the confidence score like below? LUIS condition

You could also create a 'None' Intent Recognized Trigger try routing the words you want to ignore to it.

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