SugarCRM - create CommentLog with API v10

user_17019553 0
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I'm looking for a way to make an entry in the CommentLog with the SugarCRM API. I made the first attempts with PHP and the rest-php-client, but unfortunately found no way to write or read the CommentLog.

With Postman I can authenticate myself, use the token, read/create/update leads or accounts. Unfortunately, for example, I cannot make an entry in the CommentLog for a case.

My used endpoints are $url/rest/v10/CommentLog/$CaseId (POST) or $url/rest/v10/CommentLog (GET), booth without any success.

I see a addComment function on /rest/v10/help, but i dont know, how it works.

sugarcrm postman php
1 Answers

Try something like this;

PUT rest/v10/Bugs/01114102-319a-11ec-b680-acde48001122 (<- replace the module and id here)

Body:

{
  "commentlog_link": {
    "create": [{"entry": "The comment goes here", 
    "_link": "commentlog_link", 
    "deleted": false}], 
    "add": [], 
    "delete": []
  }
}

Verified using Sugar version 11.0.2

user_7761720
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