I am making an IVR and i want to split the flow based on the currently day of the week and time. for example if someone calls on Sunday when we are closed i would like it to give a different greeting than if it was Monday at noon. basically if it is currently between 8am-5pm Monday Through Friday it does down one line or if we are outside that range you go to another. is this even possable?
1 Answers
Twilio developer evangelist here.
In order to split based on the time of day within Studio, you need to use a Twilio Function to perform the time check. Check out this other answer which details an example function you can use.
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