Apparently when people took screenshots in the private profile and then returned immediately to the work profile to our app, the application crashed as soon as they set the focus on an EditText field.
Crashlytics:
Non-fatal Exception: java.lang.SecurityException: No access to content://com.sec.android.semclipboardprovider/images: neither user 15010223 nor current process has android.permission.INTERACT_ACROSS_USERS_FULL or android.permission.INTERACT_ACROSS_USERS
at android.os.Parcel.createException(Parcel.java:2088)
at android.os.Parcel.readException(Parcel.java:2056)
at android.os.Parcel.readException(Parcel.java:2004)
at android.sec.clipboard.IClipboardService$Stub$Proxy.getClipData(IClipboardService.java:959)
at com.samsung.android.content.clipboard.SemClipboardManager.getLatestClip(SemClipboardManager.java:609)
at android.widget.EditText.updateClipboardFilter(EditText.java:316)
at android.view.inputmethod.InputMethodManager.startInputInner(InputMethodManager.java:2131)
at android.view.inputmethod.InputMethodManager.checkFocus(InputMethodManager.java:2452)
at android.view.inputmethod.InputMethodManager.showSoftInput(InputMethodManager.java:1581)
at android.view.inputmethod.InputMethodManager.showSoftInput(InputMethodManager.java:1512)
at com.mobileapp.util.UIUtils.showSoftKeyboard(UIUtils.java:288)
at com.mobileapp.customviews.TopUpAccountView$2.onClick(TopUpAccountView.java:126)