Image scanning not working in Sysdig secure

I am working on Sysdig-secure to enable Image Scanning. I have followed all the steps to enable image scanning (https://docs.sysdig.com/en/image-scanning.html#UUID-4db6c413-043d-8661-7599-c12c0ce0d7cf_UUID-1b8910ba-b5f9-4150-9854-67419de3f302). On IBMCloud,our plan is Graduated Tier - Sysdig Secure + Monitor which covers both Sysdig secure and Monitor. Still, I am not able to scan images of my openshift cluster whereas monitor is working fine. Please helpO