Why Is Epic Games Launcher crashing on MacOS? (crash report)

user_15200955 0
Viewed 5544

Have tried everything, deleted all files and reinstalled launcher, reinstalled MacOS, etc etc.

Epic can't help me because apparently they don't have a "Mac Developer" and don't have a clue, even with all of the info I sent.

It crashes on launch, although there is one workaround. If I turn the WiFi off and launch the app, it will launch successfully (and automatically log me out since there is no internet connection), then I can login and use it normally. If I quit again and restart it continues to crash.

I have included a Dropbox link with a screen recording, crash report, system report and log. Any help would be appreciated. Thanks

Link to Video/Reports

crash macos
3 Answers

I turn WIFI off, then open the app, and it lunches. Then turn on WIFI and login.

user_172604860

What worked for me was going to Library>App Support>Epic

And just deleting the whole Epic folder then launching the app again.

user_172296610

Same deal here, I downloaded it today and it crashed on opening. I followed these steps from the epic site and it fixed the issue for me.

Mac

  • Exit the Epic Games Launcher.
  • Open Finder.
  • Click on Go then Go to Folder...
  • Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  • Drag the webcache folder to the Trash.
  • Press control and click on Trash.
  • Click on Empty Trash.
  • Relaunch the Epic Games Launcher.
user_28214470
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