We have GA4 Enhanced Ecommerce working via GTM on our website. We are tracking all events mentioned in Google's documentation (e.g add_to_cart, begin_checkout, view_item_list).
With events such as 'view_item_list', 'begin_checkout' and 'purchase', we can see them in both 'Realtime' and the GA DebugView (they even show the 'Items' tab with all items within these events), and our dataLayer has no issues:
But when we try to view any of this data in Engagement > Events > 'view_item_list' (for example), the only data displayed is the standard Event Count:
As you can see from the screenshot, there are no parameters for 'view_item_list'. We are not sure how to get the actual data such as 'item_name' or 'item_list_name' to display.
Any help is much appreciated.
Thanks!
Edit:
We have now added these item-scoped parameters as custom dimensions:

However, it's been over 36 hours since we added these, some of these dimensions/parameters have generated cards but nothing is being generated by the 'Items' parameter.
Any help is still much appreciated. Thanks.


