Removing internal testers from Google Play

user_5218468 0
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I have successfully deployed my Android production app on Google Play. I want to remove my testers from internal test so can install and use the production app. When I go into Manage internal testers and click on Remove Users its tells me that it has saved. However when I exit from the page, it tells me that it is not saved and if I then exit and return to the page the Remove Testers button is still active. Also previous testers get the following message when they access Google Play and go to the production app download screen:

You're an internal tester. This app may be un-secure or unstable

If any one could help me to remove this message I would really appreciate it. It looks very unprofessional to some high profile clients who were also app testers previously.

Many thanks

google-play android
2 Answers

The best way to do this is:

  • Go to Play Console > Testing > Internal Testing.

Under the "Testers" tab scroll to the bottom and you should see this:

Internal testing link

Tap on the "Copy link" button. This will copy the Internal testing's binary link. Now send this to your internal testers. Once they open this link make they will get the "Leave the program" option (see picture below).

Leave the program

Once they tap this, they will have opted-out of your internal testing list!

p.s. If the "Leave the program" option doesn't appear on the top right of the screen ensure that the tester has selected the correct account if they have multiple accounts added on their Play store app! (see the picture below, its the square on the right side under the overflow menu).

Select account

user_31357630

After completing the accepted answer's instructions, your internal tester may still see the message. To fix this, first confirm that the test version of the app is uninstalled from the phone and that the Google Play Store app has been closed completely. After confirmation, have your internal tester go into their phone's Google Play Store app settings. To get there, open the phone's Settings app, click on Apps, then click on Google Play Store in the list. Your internal tester now needs to clear this app's cache. To do this, click on Storage, then click on Clear cache at the bottom of the page.

Now have your tester open the Google Play Store app and install your app the standard way. They should be able to get the production version of the app!

user_106713920
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