MOV_RESAVE_CORRUPTED error on submitting app preview

user_2052543 0
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When uploading an app preview to the app store submit process, I receive an unknown error MOV_RESAVE_CORRUPTED which is not documented anywhere in their uploading process. I have captured the preview using QuickTime and had to reformat it using ffmpeg to a 30 FPS video, using this command

ffmpeg -r 30 -i preview1.mov -acodec copy -crf 12 -vf scale=886:1920,setsar=1:1 preview1-edit.mp4

The video is working fine on my local machine but upload won't work.

Frankly, the whole process is very annoying and super stressful. Hopefully I can help anyone else having this problem with this thread. Thank you.

enter image description here

app-store-connect app-store
3 Answers

SOLUTION: In my case the issue was the audio encoding, used Handbrake free video tool and ensured the video specs were set to:

Video Codec (FPS) to : H.264(x264) Video Framerate (FPS) to : 30 Audio Codec to : AAC (Core Audio) Audio Mixdown to : Stereo Audio Sample rate to : 44.1 Audio Bitrate to : 256

The app preview videos are working fine now!

user_108817440

Create a new Preset. Set name iPhone 6.5 App Preview to recognize easily.

Create preset

Select Audio Behavior. Set samplerate to 44.1, bitrate to 256. Then save it Select behavior

Go to Audio tab. Then select Presets from right up corner. audio

Check audio samplerate and bitrate then click Start. Then upload it.

current preset

user_21250100
user_120956500
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