In my CurStepChanged procedure I have some code that installs the Visual Studio Redistributable (if required). Code snippet:
if (bVcRedist64BitNeeded) then
begin
if Exec(ExpandConstant(vcRedist64BitPath), '/install /passive /norestart', '',
SW_SHOW, ewWaitUntilTerminated, ResultCode) then begin
{ handle success if necessary; ResultCode contains the exit code }
Log('VS Redist (64 bit) installer exit code = ' + IntToStr(ResultCode));
if not (ResultCode = 0) then begin
MsgBox(ExpandConstant('{cm:InstallFailed,Visual Studio x64 Redistributable}'), mbInformation, MB_OK);
Abort();
end;
end
else begin
{ The execution failed for some reason }
Log('VS Redist (64 bit) installer exit code = ' + IntToStr(ResultCode));
MsgBox(SysErrorMessage(ResultCode), mbInformation, MB_OK);
Abort();
end;
end;
I had a user saying that the installer for my software was failing so I asked them to send me their logs. At the end of all the logs it had similar to this:
2020-09-05 14:37:48.034 VS Redist (64 bit) installer exit code = 3010
2020-09-05 14:37:48.035 Message box (OK):
The installation of Visual Studio x64 Redistributable failed. The Meeting Schedule Assistant installation will be aborted.
2020-09-05 14:38:38.352 User chose OK.
2020-09-05 14:38:38.352 CurStepChanged raised an exception.
2020-09-05 14:38:38.353 Need to restart Windows? No
2020-09-05 14:38:38.373 Exception message:
2020-09-05 14:38:38.374 Message box (OK):
Internal error: Expression error 'Runtime error (at 191:1960):
Exception: Operation aborted.'
2020-09-05 14:38:40.747 User chose OK.
2020-09-05 14:38:40.747 Exception message:
2020-09-05 14:38:40.747 Message box (OK):
Internal error: Expression error 'Runtime error (at 191:1960):
Exception: Operation aborted.'
2020-09-05 14:38:42.082 User chose OK.
2020-09-05 14:38:42.103 Exception message:
2020-09-05 14:38:42.104 Message box (OK):
Out Of Range.
2020-09-05 14:38:44.052 User chose OK.
2020-09-05 14:38:51.259 -- Run entry --
2020-09-05 14:38:51.259 Run as: Original user
2020-09-05 14:38:51.259 Type: Exec
2020-09-05 14:38:51.260 Filename: C:\Program Files (x86)\Meeting Schedule Assistant\MeetSchedAssist.exe
I noticed that the redist setup was exiting with a result of 3010. I can't find any official documentation about the redist exit codes but it seems to be a soft reboot. Anyway, today they then tried my installer and it worked (since they had switched their PC of last night):
2020-09-06 13:08:38.707 VS Redist (64 bit) installer exit code = 0
2020-09-06 13:09:33.070 VS Redist (32 bit) installer exit code = 0
2020-09-06 13:09:33.071 Need to restart Windows? No
2020-09-06 13:10:07.741 -- Run entry --
2020-09-06 13:10:07.741 Run as: Original user
2020-09-06 13:10:07.741 Type: Exec
2020-09-06 13:10:07.741 Filename: C:\Program Files (x86)\Meeting Schedule Assistant\MeetSchedAssist.exe
So I am assuming that 3010 does mean soft reboot? And if so, is there a better way we can handle this situation in our Inno Setup installation?