Unable to hit firebase end point on a particular ISP through a hotspot - Realtime database

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I am unable to use firebase's realtime database. I have been using it in prod for the past 4-5 months and have done no code change. On deeper analysis

  • This issue is only with a particular ISP (Jio in India) and works fine with other ISPs.
  • Am unable to hit this endpoint https://*****.firebaseio.com/ both from my website as well as a standalone URL. Usually this redirects to firebase console when I use it as an URL in my browser. But with this particular ISP the call fails.
  • The api call from by browser gives this error - net::ERR_NAME_NOT_RESOLVE
  • The problem only exists if I use internet from hotspot. It works fine when we use directly from phone
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