Post previews stopped working on Linkedin

user_1531641 0
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I contacted Linkedin for support on this and they suggested posting here.

I have a website where the Marketing manager would post news items to Linkedin. They used to get a preview of the post before they posted the link. We have noticed that we are unable to get the previews any more.

On the link inspector I get the following message:

Error We encountered an SSL connection error while trying to access the URL. Please check that the site is using a prime size that is compatible with Java 8, or contact Support with the content's URL.

https://www.linkedin.com/post-inspector/inspect/https:%2F%2Fwww.surelockmcgill.com%2Fnews%2F399-introducing-the-new-gate-locking-range%3Ftest

When looking at posting the link we get the following error:

Cannot display preview. You can post as is, or try another link.

I don't seem to be able to find any helpful information so any help/advice would be much appreciated.

Kind Regards Mark

linkedin-api linkedin
2 Answers

I was running into the same problem. I'm also using Cloudflare with the security settings set to most everything. I tried turning the TLS version back to 1.2 and LinkedIn started working. Technically, they say they support 1.3, but it works now.

user_146558180

If anyone has the same issue the answer was to re-issue our SSL certificate. There was no initial sign that there was an issue as the website continued to show as secure but there was.

user_15316410
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