Is there a way to show users next steps after direct add-on installation from web page?

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I have recently published a new Google Sheets add-on and found difficulties in how to indicate users what to do next after installation.

There are two ways of add-on installation currently available :

  1. Open "Add-on" -> "Get add-ons" menu, search for an add-on and install it.

  2. Directly access the add-on web page like the link below and install it.

    https://gsuite.google.com/marketplace/app/[add-on name]/[add-on id]

For case 1, I can pop up a dialog or sidebar upon onInstall event, and show instructions to users, such as open an add-on menu, access an online manual and etc.

However, for case 2, I believe there is no action or event available after the add-on installation. It seems that many users are lost at this point and give up proceeding to the next step.

Is there any way to receive an event similar to onInstall and notify users what to do next for case 2 ?

1 Answers

The only way to get the notice of the user in case of case2(Directly access the add-on web page like the link below and install it) is to create the custom addOn menu. When the addon is INSTALLED and NOT ENABLED, onOpen() runs in AuthMode.NONE. In this authorization mode, you can add menus, but not capture the user attention directly through pop ups.

References:

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