"A matching symbol file was not found in this folder " . Getting this error when i try to debug using dump file

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We are having some issue in customer site. So we generated the dump in their site. Now to find out the issue we are loading the dump file from visual studio. I had given the correct symbol path also.

Error which i am getting

A matching symbol file was not found in this folder

Error msg (Eventhough pdb is present is same loaction )

Even though the pdb is present it is saying "A matching symbol file was not found in this folder "

Should the time stamp and date should be same for dll and pdb ? ( In my case pdb and dll source code is same , but date which both are built are different )

In my visual studio in options i have disabled the source code must be same check box also.

My source code is in c++.

Is the time stamp mismatch is the issue ? Is so any workaround is there for this ?

Or any thing which i am doing wrongly ?

I tried to debug using both Visual studio 2013 and Visual studio 2019

Thank you for your time....

visual-studio-2017 dump visual-studio visual-c++ c++
1 Answers

Thank you. There was a signature mismatch b/w my dll and pdb .I used Chkmatch tool to check , and i corrected the pdb using the same tool .And it worked .

Link for the tool http://www.debuginfo.com/tools/chkmatch.html

Commands : chkmatch -c ExeFile/dll DebugInfoFile(pdb) --> This command will tell whether your pdb and dll matches

chkmatch -m ExeFile/dll DebugInfoFile(pdb) --> This command will correct your pdb. So this pdb can be used for debugging purpose.

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