I have a domain (fingain.info) registered via Google Domains. The domain is pointing to a Google Cloud website. Was able to access the website via the domain for the last 3 months. But since in the last few days, the domain has become inaccessible. I think the issue is not related to the DNS resource records but more basic, at the domain registration/resolution level. Google Domains tech support have checked the resource records and they all look fine. 'dig' command pointed at one of the Google Domains nameservers returns fine:
$ dig fingain.info @ns-cloud-d1.googledomains.com
; <<>> DiG 9.10.6 <<>> fingain.info @ns-cloud-d1.googledomains.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27386
;; flags: qr aa rd; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;fingain.info. IN A
;; ANSWER SECTION:
fingain.info. 3600 IN A 216.239.32.21
fingain.info. 3600 IN A 216.239.34.21
fingain.info. 3600 IN A 216.239.36.21
fingain.info. 3600 IN A 216.239.38.21
;; Query time: 50 msec
;; SERVER: 216.239.32.109#53(216.239.32.109)
;; WHEN: Tue Jun 30 13:49:58 PDT 2020
;; MSG SIZE rcvd: 105
However with a 'public' nameserver, it returns NXDOMAIN:
$ dig fingain.info @8.8.8.8
; <<>> DiG 9.10.6 <<>> fingain.info @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 57415
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;fingain.info. IN A
;; AUTHORITY SECTION:
info. 899 IN SOA a0.info.afilias-nst.info. noc.afilias-nst.info. 2012622732 3600 1800 604800 3600
;; Query time: 97 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Jun 30 13:53:18 PDT 2020
;; MSG SIZE rcvd: 101
Both https://info.info/find-domain/fingain.info and ICANN lookup (https://lookup.icann.org/lookup) show the domain has been registered, but the status is serverHold. Not sure what that means, and more importantly, how to resolve it, if that's the issue.
Any help appreciated.
Attaching screen-shots with additional info:
