It's easy to create or rename a contact flow in Amazon Connect, but how do you delete one? The documentation doesn't mention anything about it and a Google search has come up empty.
It's easy to create or rename a contact flow in Amazon Connect, but how do you delete one? The documentation doesn't mention anything about it and a Google search has come up empty.
Currently, in Amazon Connect, there is no way to delete or, for that matter, disable a contact flow.
From the Administrator Guide for Amazon Connect:
You can't delete a contact flow. To get obsolete contact flows out of your way, we recommend appending zzTrash_ to their name. This will also make them easy to find should you want to reuse them in the future.
AWS CLI now supports contact flow deletion.
From the Documentation:
delete-contact-flow
--instance-id <value>
--contact-flow-id <value>
[--cli-input-json | --cli-input-yaml]
[--generate-cli-skeleton <value>]
Edit: Alternatively you can use the DeleteContactFlow API.