Chrome not showing Saved Passwords

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My saved passwords are not being populated on sites I visit anymore. I recently downloaded Ubuntu 16 and I seem to have lost my Passwords on my newly installed Google chrome. I checked the following.

  1. I have password sync settings turned on in chrome for all my devices (Macbook Air, Samsung Phone, Windows PC).
  2. I verified that the google account is the correct one which I have always used to save and sync passwords and other chrome settings.
  3. I checked passwords.google.com, making sure it is the correct account and all the saved passwords are gone! I had about 200+ saved passwords previously. So they don't show up on the devices and on my google cloud account anymore!
  4. I should also add that along with passwords, the saved addresses are also gone from Chrome settings. The payment methods however still seem to be there.

Of course, I never explicitly deleted or ask to delete passwords from any of my devices.

How should I recover them all in Ubuntu Google Chrome?

4 Answers

I just resolved this issue using "Remove Person"

Step 1 Go to the "Other Person Setting" by clicking your photo on the Google-chrome web browser in the rightmost corner.

step 2 Remove person

step 3 Login again with your Gmail account which has Saved Password details.

step 4 Turn on Sync

This should sync all the Google Chrome settings as well as your Saved Passwords.

In my case, it's because of the disk access control of Chrome. Chrome saving password requires access to the disk. Some versions of Mac OS like Big Sur & Mojave will block chrome from saving passwords if the user not given chrome disk asscess.

system preference > security & privacy > privacy tab > Fill Disk Access > Unlock Settings and Add Chrome to the access list

It is still happening in Chrome 104.0.5112.79. As Augusto correctly noted, it's due to corruption of local Chrome's passwords database (see https://bugs.chromium.org/p/chromium/issues/detail?id=1251355#c20 for more details), and chrome://flags/#clean-undecryptable-passwords was removed in recent versions (!?). Basically you're left with 3 options:

  • as mentioned in the bug discussion, close Chrome, backup (just in case), then remove Login Data db from your problematic profile:
cd [PATH_TO_CHROME_PROFILES]/Default
rm "Login Data"
rm "Login Data-journal"

Then upon re-opening the browser, passwords should populate.

  • Another option is viable if you have a backup of your profile dir, specifically of Login Data files. This was my case (experience some crazy data corruption with APFS), and while the backup was 2 weeks old (and I did not want to lose any tabs or history over that period), I recovered only these files from the backup and it helped to re-populate all (including recently saved) passwords from my Google Account.

  • Last option is to use the following tool in attempt to salvage your password data: https://github.com/mramendi/chrome_password_grabber/tree/google-fix

Hope Google can fix it soon upstream.

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