I've uploaded my app to the play store and all was good, but suddenly I received an email from Google about problems in my icon launcher size. It's a real problem for me, because the app is for a venue, and the venue is in 3 days. I'm disrespected about this because I tried a lot of different changes but nothing appears to work. I tried to contact google play support to, but never received an answer :(
this is the email that Google sends me every 8 hours. (Because I upload a new version and work)
Hi, Developers at the map,
After review, Agroactiva, com.agroactiva.agrofy, has been removed from Google Play because it violates the device and network abuse policy. The large dimensions of your app's launcher icon negatively impact the performance of some user devices.
Next Steps
Make changes to your app icon to bring your app into compliance. Your app’s launcher icon size must not exceed 2048x2048. Read through the Device and Network Abuse policy for more details, and make sure your app complies with all policies listed in the Developer Program Policies. Sign in to your Play Console and submit the policy compliant update. If approved, your app will again be available with all installs, ratings, and reviews intact.
If you've reviewed our policies and feel this removal may have been in error, please reach out to our policy support team. We'll get back to you within 2 business days.
Regards,
The Google Play Review Team