Dialogflow Intents Follow-ups not under right intent

user_4527839 0
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For example if you have IntentA and you add 2 followup intents: IntentB, IntentC, it works ok it should add a context because it doesn't have an output context yet. But here is the problem. Sometimes if you add another one, for example a FallbackIntent, it just adds another context (SOMETIMES) and if you delete it in both(IntentA and FallbackIntent), so they both have the same context, meaning they should still be connected, and the hiearchy shouldn't change,but it still does. It still works perfectly, but still this is a wierd behavior. Any ideas why this happens and how to fix it?

Hierarchy

Intent A

IntentA

Intent B

IntentB

Fallback

Fallback

actions-on-google dialogflow-es
2 Answers

The best way to resolve this issue and organize the structure of your dialogflow agent is to upload the intents using create_intent() function of dialogflow api.
You can give the root intent as parent_followup_intent_name, and all the intents having this root intent will fall under same intent. Note that you will need to give root intent ID not the name.

You can read more about create_intent api using python sdk.

intents_client = dialogflow.IntentsClient()
intent = dialogflow.types.Intent(
        display_name=display_name,
        training_phrases=training_phrases_parts,
        messages=response,
        input_context_names=input_contexts,
        output_contexts = output_context_list,
        parent_followup_intent_name=root_intent,
)
intents_client.create_intent(parent, intent)

EDIT:
As requested, here's 2nd and easier way of doing this without any prograpping knowledge.

  • Suppose your agent looks like below screenshot before, and you want to group intents under how to solve intent

agent_before_grouping

  • Go to Setting -> Export and Import -> Export as zip the agent

Once exported, unzip the files and go to intents folder. Your files will look something like below screenshot
intent_directory_structure

  • Open how to solve.json file and copy the id of this intent
  • Open all the json files which you want to group under how to solve intent (note we have to open the files which do not have _usersays_en as they only contain user utterances
  • Paste the id of how to solve intent as parentId in these json files like below screenshot (in this case intent id of how to solve intent was b2131b0e-f86d-429d-957c-65c070ddd5df)

parentId

  • Once all the changes have been made, then zip the directory
  • Again go to Setting -> Export and Import -> Restore from zip and select the zip file you have just created
  • Intent will look like below screenshot once the process is complete

after_change_intent

Hope it helps.

user_31968450

@sid8491 - this is absolutely ingenious :) Thanks for that! Works like a charm and I can confirm that this is just a visual representation. No need to worry about changing your code.

Just a small addition: When you already have follow-up intents, they already carry

"id": "70a48f63-662b-48d4-9a78-dd0af3e0db87",
"parentId": "5a1b5861-fadc-480e-b03b-11bc034df8b9",
"rootParentId": "6c9cb1d6-3efb-4bac-b768-ae3265faa7b6",

Make sure to adjust rootParentId to the aforementioned id of the root-intent, leave parentId intact and you're all set. Didn't try with a follow-up/follow-up/follow-up etc. structure but I'd say it will follow the same pattern somehow.

user_105231690
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