IntelliJ menu bar not responding

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None of the top menu actions is responding (from 'File' to 'Help'). enter image description here

I am using IntelliJ IDEA 2018.3 (Ultimate Edition), build #IU-183.4284.148 on macOS Mojave version 10.14 via the jetbrains toolbox. I tried restarting the computer and intellij, nothing helps. I also tried to find the intellij log files stored somewhere, but I can't find it, even with the help of jetbrains documentation here. I am running out of ideas.

Has anyone encountered the same issue ?

Thanks

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