I've been having a hard time finding the SLA behind Google Firebase Authentication. According to Service Level Agreement for Hosting and Realtime Database, Firebase shall be available with a Monthly Uptime Percentage of at least 99.95%. Does it apply to the Authentication Services?
2 Answers
Here is what I got from Google Support when I asked about the differences between Firebase Auth and Cloud Identity Platform.
The reason for the pricing difference between Firebase Auth and Cloud Identity Platform is Cloud Identity Platform offers a SLA of 99.95% while Firebase Auth has no SLA.
They also mentioned other reasons (ex: SAML and Multitenancy) which is unrelated to your question.
It seems that if you upgrade to Enterpirse tier then you get the same SLA agreement as Identity Platform. See statement below (complete with typo), on this page .
Blockquote Upgraded prpjects get uptime guarantees for Auth services according to the Identity Platform Service Level Agreement (SLA) and access to enterprise-grade support.
Here is link to Identity Playform SLA, which specifies 99.95% uptime, with credits being given if the Service Level Objective (SLO) is not met.
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