I have the weirdest problem. I built a website for a client in Australia about 2 years ago (i'm located in the USA). They told me that the phone number listed on their Wordpress website isn't their phone number. They hit 'refresh' and the phone number changes again, to something completely different. I can't reproduce this on my end. What could be causing this? The phone number is on the website in a number of places, all of it is hard-coded html (we're not calling it from elsewhere on the site). I checked for any weird users wondering if the site has been hacked, but there's nothing. Any clue how this could be happening? I'm completely stumped!
3 Answers
I guess there is a Web Application Firewall (WAF) in front of the web server. The WAF masking the phone numbers. If my guess is right, than the solution is make an exception "Not to mask any phone number or email address" in the WAF for that website only.
I faced such kind of problem in my case and solved it in this way.
Check Google Tag Manager if you are using it as plugin. And then check Bonfire phone track inside it. Paused it, and see if the phone number issue is fixed or not.
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