Apparently, Apple documentation can't keep up with App Store changes. Until today, the biggest (optional) display size was a 5.8-Inch Super Retina Display with a resolution of 1125 x 2436 pixels. Currently, it is a 6.5-inch display, but the resolution is nowhere to be found (docs at https://help.apple.com/app-store-connect/#/devd274dd925 only mention 5.8-inch display). App store connect doesn't mention the resolution and error message "The dimensions of one or more screenshots are wrong. Learn More." redirects to docs linked above.
12 Answers
New size is 1242 × 2688 pixels
Extra information for required sizes:
- 6.7" - iPhone 14 Plus
- 6.5" - iPhone 11 Pro Max, iPhone Xs Max
- 5.5" - iPhone 8 Plus, iPhone 7 Plus, iPhone 6s Plus
- iPad Pro (12.9-inch) (3rd generation)
- iPad Pro (12.9-inch) (2nd generation)
Latest specifications as of Sep 14, 2022
Reference: https://help.apple.com/app-store-connect/#/devd274dd925
For latest update, ituneconnect 6.5 inch screenshot should use Iphone Xs Max. Iphone XR screenshot doesn't match.
See the above image, that's all screen size for apple screenshot
Starting March 2019, all new apps and app updates for iPhone, including universal apps, will require iPhone XS Max screenshots. They must also be built with the new iOS 12 SDK and support the latest devices. All new apps and app updates for Apple Watch will need to be built with the watchOS 5 SDK and support Apple Watch Series 4.
I found that the easiest way to get the expected result is to open simulators on Xcode of the attached below device list and take a screenshot of the desired screens of your app you want to show via simulator menu on the Mac:
File > New Screen Shot (Cmnd + S)
Then upload them to App Store Connect (iTunes Connect) in the Media Manager section for the named devices below.
- 6.5 - iPhone Xs Max
- 5.5 - iPhone 8 Plus
- iPad Pro (12.9-inch) (3rd generation)
File > New Screen Shot (Cmnd + S)
Then upload them to App Store Connect (iTunes Connect) in the Media Manager section for the named devices below.
6.5 - iPhone Xs Max
5.5 - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus
ipad Pro (12.9-inch) (3rd generation)
ipad Pro (12.9-inch) (2nd generation)
If you want to take the 1242 × 2688 pixels screenshot then You need to take the screenshot of iPhone XS Max
For 6.5" Screenshot size
Portrait
1242 × 2688 pixels
Landscape
2688 x 1242 pixels
- 6.5" - iPhone Xs Max
- 5.5" - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus
- ipad Pro (12.9-inch) (3rd generation)
- ipad Pro (12.9-inch) (2nd generation)
You can follow iOS Human Interface Guideline when a new iPhone is annnounced. The documents are usually updated soon after the announcement.
If you are using iPhone XR with 6.1'' display, you can use Mac's built-in preview tool to resize to 150% then you will be able to upload.
Apple updates the specifications inline with new hardware rollouts. Most of the information on this page is out of date.
The best answer is to check Apple's Screenshot specifications page.
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