The Fabric beta manual distribution sometime does not send invitation email even in the webpage it show "Invited" to the person. If I click resend invitation, that person will get it. My QA team people has to come to me all the time for resend the invitation. I know Fabric team always around here so My question is : Is it a known issue and Do you have solution or workaround for it?
3 Answers
Mike from Fabric here. Invitations are sent once per tester per app. If a tester doesn't accept the original email, then additional invites will only be sent if you resend the invite to them and they won't receive notices of new builds since they're not testing the app.
Beacause if tester doesn't accept the first invite email, the next invite emails will not be sent.
Trick for resent invitation: if tester's email is gmail, add surffix to tester's email, ex:
tester@gmail.com -> tester+1@gmail.com
Invites are sent once per tester app as Mike mentioned above. If a tester does not accept the initial invite or had unsubscribed then tester will not receive the email, but the developer can resend an invitation in the Beta dashboard (see beat dashboard image) and the tester should get that invite. If tester still not getting the invite then reach out to Fabric support (to unblock/re-subscribe the tester) or ask developer to resubscribe from the initial/first invite.Beta dashboard image
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