https://www.ssllabs.com/ssltest/analyze.html?d=recruit.equitysim.ai
Situation:
- A client needs to access our site over a secure connection but is unable to do so because of a problem with our certificate.
- We purchased a wildcard certificate and set it up as per the documentation. If you notice in the provided link, our certificate is trusted.
- We are using the Azure App Service to host our website on a paid level that includes custom domain and SSL support.
Problem:
- According to the test, it appears that Microsoft's SSL certificate is not trusted - alternative names mismatch (See Certificate #2). We believe this to be the reason why our client is unable to access our site.
Any thoughts on the matter? We know it isn't an SNI problem because we have another site that is hosted on a VM that also requires SNI support and they can visit that site just fine.