How to calculate the normals of a box?

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I am trying to create an algorithm that calculate the normals of a model/ mesh. People have been telling me to use the cross products between the two vectors which at first seem like a good idea until I discovered that it might not always work. For instance just imagine a box with its front face sitting at the origin and its back face down the Z axis. Here is an image:

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I do apologize for bad hand writing but that shouldn't be of any significance. As you can see,I cross v and u to get the normal pointing toward the positive z axis. However, If I use that same calculation to calculate the normal for the back face then obviously the normal will then be a vector directing inside the shape. The result is that I have inaccurate normals to calculate the brightness of a light. I want the normal to be facing away from the model at all time.

I know there gotta be a better way to calculate the normal but I don't know what it is. Can anyone suggests to me another algorithm to calculate the normal that would get rid of this problem? If not then there has to be a way to check whether or not a normal is facing inside the object / model. If so then can you suggests it in the answer and where I would find an explanation about it because I would love to have an intuition on how these methodologies work.

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