Firebase Cloud Messaging Notifications for iOS not showing opened and analytics

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I'am using FCM to send notifications to iOS apps. The notifications are received on the device well, but I can not get the "Opened" or "Conversion " rate in the Notification console GUI. It always shows "0 opened" and "0 Conversion" for almost 200 0000 notifications sent.

I double checked all the implementation but I can't get it working.

I have FirebaseAppDelegateProxyEnabled set to YES in plist. I implemented all the methods listed on Firebase guides and docs.

I don't have any notification related events showing in the Firebase analytics pane either.

2 Answers

To enable Open count metric in Cloud Messaging > Reports, you need to mark notification_open event as conversion in Analytics > Events:

Firebase Event as Conversion

That's the event automatically generated by Firebase but not enabled by default.

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