I have huge amount of yelp data and I have to classify the reviews into 8 different categories.
Categories
Cleanliness
Customer Service
Parking
Billing
Food Pricing
Food Quality
Waiting time
Unspecified
Reviews contains multiple categories so I have used multilable classification. But I am confuse how I can handle the positive/negative . Example review may be for positive for food quality but negative for customer service. Ex- food taste was very good but staff behaviour was very bad. so review contains positive food quality but negative Customer service How can I handle this case? Should I do sentiment analysis before classification? Please help me