SugarCRM - Incoming emails stripped outside body tag

On our system, we received an email from one of our supplier, formatted this way :

<p>
    Email content
</p>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<body>
    Email signature
</body>
</html>

SugarCRM seems to be stripping everything outside the body tag. That results in an email displaying only the signature within SugarCRM itself.

Do someone know a way-around to handle this case please ?

We are using SugarCRM CE v6.5.2.

Thanks

SugarCRM - Incoming emails stripped outside body tag

1 Answers