Why does this function fail when I use this regular expression?

I have been practicing getting more comfortable with the use of regular expressions, but I am having a really hard time understanding why this function I wrote does not work. I wrote a simple function to count the number of duplicate letters in a word, which seems to work sometimes, but doesn't work all the time.

function duplicates(str){
    try{
        return str.match(/(.)\1+/ig).length;
    }catch(e){
        return 0;
    }
}

According to what I have researched this statement should look through the string, find a letter (or multiple letters) that repeat more than once ignoring case, and return the length of the matched letters. If no matching letters occur it will return 0. It works correctly for some strings, but not all. Here's what I have been getting:

duplicates("abcdef") -> 0      #should return 0
duplicates("Aabccdef") -> 2    #should return 2
duplicates("Mississippi") -> 3 #should return 3
duplicates("Indivisible") -> 0 #should return 1
duplicates("abcabcabc") -> 0   #should return 3

Upon further inspection, it would seem that when I ran "Mississippi", I got the expected number 3, however when I added .toString() in replacement of .length to see what the expression was counting I got:

ss,ss,pp

There are no i's counted and there should be. It would also seem that the i's were not counted in "Indivisible" either and did not indicate any repeated letters in "abcabcabc". It seems that it can not count non-consecutive repeats, but I can't figure out why. I am sure it is my misunderstanding of how regular expressions work, since I am new to them, but if anyone would shed some light on why this is happening, that would be awesome!

Edit: Is there a way to do this with RegEx, or do I need to use a loop?