In Stripe subscriptions, when a card is expired, does Stripe contact the user and let enter a new card on Stripe end, or is it all done by the application?
Is there a Stripe members area that users can use to manage their stripe stuff, like PayPal?
3 Answers
however,my webhook never got the 'customer.source.updated' event, and lots of my customers just stop recurring billing plan after their card expired. i doubt the 'Smarter saved cards' is working correctly or just some wrong with my settings.
The short answer is that you are. Stripe does not offer a client area for such updates at the moment. There is a WordPress plugin that we developed which allows self-service credit card updates and integrates with Stripes dunning email workflow.
It is a paid product and can be found at www.Cloudswipe.net.
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