POP3 access settings

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I'm trying to use GMail to access another email acocunt using POP3. I have put in my username and password and am trying to connect to the server on port 143. I get the following error:

Server returned error: "Missing +OK response upon connecting to the server: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS LOGINDISABLED] Dovecot ready."

Can anyone tell me what this means? Am I connecting to the wrong server? The email administrator is being very unresponsive to my queries.

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