Magento - users can see others data

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We have a Magento store and sometimes when users login it authenticates with someone elses user information.

When the user goes into my account they can see the order details of another customer.

I have found a forum that said to activate the Validate HTTP_USER_AGENT and Validate REMOTE_ADDR values under the Session Validation settings but we are still seeing the issue.

Does anyone have any ideas of what may be causing this issue?

Thanks in advance for your assistance.

George

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