AxisFault: What does Server.userException mean?

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What does the following AxisFault mean?

Does it mean that:

  • The request that is issued and received by the server and the server throws an (uncaught) exception, and therefore the exception is returned back to the client.

or

  • My web app fails to create the SOAP request (so the request is not even sent from the client app)

NB. I'm new to web services

AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1c) was found in the element content of the document.
 faultActor:
 faultNode:
 faultDetail:
        {http://xml.apache.org/axis/}stackTrace:org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1c) was found in the element content of the document.
        at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
        at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
        at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
        at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
        at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
        at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
        at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
        at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
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