Why does my Ruby 'ri' tool not return results in command prompt?

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ruby 1.9 ri problem

When I try to use Ruby's ri tool in a command prompt window to get help about classes, methods, etc. it seems to always fail. For example if I type:

ri Array

I get a message saying:

Updating class cache with 0 classes... Nothing known about Array

I am using Vista 64 with Ruby 1.9.1p243 (2009-07-16 revision 24175) [i386-mingw32] installed.

What should I do to configure ri to work?

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