I'm seing weird behaviour for certain of my user when they start a 7 days free trial, and within that 7 days, they go in settings and change for a different subscription (usually more cheap but still including a 7 days trials). Then those user seems to go back unsubscribed after their trials end. So, it seems like somehow switching subscription broke the Auto-renewal mechanism. Is that intended by apple or is it something on my side?
1 Answers
I don't think that auto-renewal mechanism is broken. Probably, the user cancels the subscription before the trial ends. Also, it might be a solution to provide only one offer with a trial.
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