I have started to use twilio templates with quicky replies and it is working fine for production, however, for the sandbox, the quicky replies options just don't appear, do I need to configure something for them to appear?
1 Answers
Quick replies are implemented via templates within Twilio. The Twilio WhatsApp Sandbox only has a few templates for testing and these do not include your custom ones, so you cannot test your templates or quick replies with the Sandbox.
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