Hi with the new ACS will it be possible to fire an event when a call is answered and fire an event after the call has finished?
I'm wanting to capture the number of the call that has been answered and then open a program to pop up the details of the caller.
Thanks
It is possible to hook to EventGrid events:
You can extract the phone number from rawId or use the new createIdentifierFromRawId method to convert it to the correct identifier type for further usage.
See the events reference and the quickstart for Azure Communication Services.
You can also listen to some events with the Call Automation SDK.