Woocommerce + Stripe issue

Question

I need some info. I have a WordPress website using Hivepress theme + Woocommerce extension with Stripe integration. Everything is working as this:

user book the hotel and pay
we get the money and hold it
users release the payment by clicking on a button. The payments go directly from our stripe account to the hotel one.

I want to add a commission to it. It's actually easy from woocommerce so I can see everything in the cart 100$ hotel + 15% commission and I get the total amount to my stripe. The problem is that the payouts I mentioned before will contain also this commission (so the hotel is getting the total + my commission).

I can't split this amount and fees in my stripe.

I should be able to see those 18$ in "Collected fee" in Stripe.

Anyone one can help?

LauraT · Answer

"Collected fees" will display amounts that have been collected as application fees: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-application_fee_amount

It sounds like the commissions are being included in the PaymentIntent amount instead of as a separate application_fee_amount. If WooCommerce manages the PaymentIntent creation, I recommend working with them to see if their Stripe integration supports the use of application fees.

Woocommerce + Stripe issue

1 Answers