I have set up a pixel streaming in UE5 in AWS(Amazon Web Services) it works perfectly on my laptop, mobile and my colleagues system (same WiFi).
When I send that public IP4 link to my client in another city it just appears blank, after clicking the triangle (play button) in Pixel Streaming.
Edit 1: when I change the location(IP) using VPN, it also not working on my laptop too.
EDIT 2:
I'm using UE5 pixelStreaming, It works on many devices/locations, but it didn't work on some locations. I contacted AWS the checked different locations and its working on their side.
surprisingly i didn't do anything it worked on all devices in all locations the next day.
On the next day this problem arise again it didn't work in my client's whole office.
after a few hours, it started to work on some of my client devices(mobile /web browser).
I checked the remote desktop I find out that webRTC data is not coming there.
Why WebRTC data not coming in some of the devices?