| Call_ID | UUID | Intent_Product |
|---|---|---|
| A | 123 | Loan_BankAccount |
| A | 234 | StopCheque |
| A | 123 | request_agent |
| B | 900 | Loan_BankAccount |
| B | 123 | request_agent |
I have the above table with me: where "Call_ID" means a call that has been made, "UUID" means a particular query that has been asked in the call, and "Intent_Product" means what is the query about.
The expected output is: Expected_Output
Conditions:
- Resolved Count :- Count of the total number of queries that has been resolved (here for example "Loan_BankAccount"= 2, "StopCheque" = 1) (here request_agent has to be ignored as those are not resolved)
- Containment Count :- ((Resolved_Count)x(Total_distinct_calls/total_number_of_turns)) (here for example "Containment_Count" for "Loan_BankAccount" = 2*(2/5) = 0.8