I managed to create a chatbot using Azure with the QnA Maker service. Everything works fine and the bot responds to my questions if there is an answer set up already in my Knowledge base.
What I need to do now is to not let the client anything until a real assistant joins the chat to provide some answers. Bascially, I want the client to only communicate with the bot using premade questions. So if the user clicks on a question, it should follow a tree like structure to another question and so on. Something like this image:
I tried researching this and the only thing that I could find is a different Microsoft service that refers to some dialog flows, which is not really what I try to do since the bot is made in Javascript.