I wanted to create a script to automate a work process and wonder if it's possible.
I have a system that tells me fraud investigations that previously happened, all I have to do is update the status.
The system shows me a case, i then have to find the outcome of this case in a separate excel document ( i search by a unique number assigned to each customer), it will be highlighted in here as whether it is confirmed fraud or genuine. I then have to update it as genuine or confirmed fraud depending on the information on the excel sheet.
Is there any way to automate this, and what would be the best programming language to automate this process?
Sorry if this is a nooby question.