I'm trying to do something very simple in displaying on a customer support portal the 'owner' of the support case. However, no matter what I do I can't get this field to show on the particular 'Edit Case' web page.
I have added the field 'Owner' to the form (changed label to 'Assigned To'). Form Creation
I have then published this and synced it with the web page, but as you can see the field does not appear in the web page:
I have tried everything I can think of but this field will not appear on the form, on either the actual portal or the web form creation page. I have tried:
- Hiding/showing the field.
- Creating a new form based on the current one
- Creating a brand new form with the owner field on.
- Clearing the portal cache
The strange thing is I have a list page showing all the cases and the owner displays perfectly here.
I'm really stuck to why this field will not display at all on this form. Pete
EDIT:
As I move the field up and down the form I can see a blank row moving up and down the form field, it's like it can't display the field at all.