Unable to move files after batch migration

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I migrated a batch job from Windows Server 2012 to a Windows Server 2019 VM. It worked on the legacy server but not working on the newly setup virtual machine for some reason...I'm trying to automate the move of all files from a shared network drive locally to the server. The service account that's used to trigger this job via Task Scheduler has full permissions to that location.

move /y "\\example.com\europe\Department\EN\Shared Folder\*" "C:\Temp\QUANTITIES"

Any ideas why? The batch job simply gets stuck executing even when I run it with my own a-account.

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